Summary of Duties and Responsibilities/Essential Functions:

Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

Performance Expectations

  • Greets guests as soon as they come into area
  • Provides guests with accurate wait time estimates during busy periods
  • Maintains a neat, organized front-of-house environment
  • Seats guests and takes initial drink orders as needed to ensure ideal speed of service
  • Assists with opening/closing tasks and side work as needed
  • Learns food and beverage menu
  • Rotates seating between different stations to ensure even workloads for wait staff
  • Answers phones and schedules reservations with large parties

Minimum Qualifications

  • High school diploma or equivalent
  • Flexible schedule, particularly for weekend/evening and holiday shifts
  • Prior customer service experience, preferably in the hospitality industry
  • Ability to work 6 hours on your feet at a time
  • Advanced time management experience
  • Friendly, open disposition
  • Team player who looks for ways to help out other employees whenever needed
Job Overview
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